Complaints

We are committed to ensuring that you are treated fairly and to providing you with a high level of customer service at all times.  Should you need to complain however, please contact Hive’s Compliance Department at:

HIVE Underwriters Limited, 69 Leadenhall Street, London,City of London, EC3A 2BG
crispin.marsland@hiveuw.com
+447530276656

If they cannot resolve your complaint, you may be entitled to refer it to the Financial Ombudsman Service (FOS) which can be contacted on 0800 023 4567 or via this link: https://www.financial-ombudsman.org.uk/contact-us.